Connecting Global Businesses to Southeast Asia's Interconnected Islands

Our Services

At Archipelago BPO, we excel in providing comprehensive business process outsourcing solutions and dedicated offshore sales teams. Our expertise lies in delivering qualified lead generation, high-quality customer support, data management, back-office operations, and technical assistance. We are committed to helping businesses streamline their operations and achieve their growth objectives through tailored outsourcing solutions.

Customer Support & Virtual Assistance

Our 24/7 support team ensures your clients receive timely, professional help across all channels, while our skilled virtual assistants manage administrative tasks, freeing you to focus on growth.

Our customer support services include:

• Omni-channel customer support

• Executive virtual assistance

• Email and diary management

• Online advertising and marketing

Back Office Operations & Data Management

We efficiently manage marketing, payroll, HR tasks, data entry, and order management, ensuring your business runs smoothly. Our data management service helps you make informed decisions without the hassle.

Our data management services include:

• Payroll and billing

• Data entry and database management

• Order processing and fulfilment

• Report generation and analytics

Lead Generation & Business Development

We provide highly skilled offshore sales teams that focus on accelerating your business growth through expert lead generation, strategic B2B communication, targeted business development, and in-depth market research.

Our offshore sales services include:

• Qualified lead generation

• Outreach and B2B communication

• Strategic business development

• Comprehensive market research

Why choose Archipelago BPO?

At Archipelago BPO, we believe in the power of connecting your business with a highly skilled yet often underutilised talent pool. The islands of Southeast Asia are home to an incredible workforce—driven, talented, and eager to contribute. By partnering with us, you not only benefit from cost-effective, high-quality services but also give talented individuals in these archipelagos the opportunity to showcase their skills and contribute meaningfully to your business.

As a social enterprise, we are also partnering with purpose, with a percentage of profits donated to educational charities in the Philippines, including the Tuloy Foundation and Children of the Dump.

Whether you’re a startup or a global enterprise, we offer flexible, customised solutions that empower your business to scale effortlessly while making a real impact. Let’s bridge your business with untapped talent and create success together.

It's about unlocking potential, driving growth, and empowering your business to thrive.

Alexander Giles - Managing Director

Ready to partner with us?

Contact us today and discover how outsourcing through Archipelago BPO can transform your operations and elevate your business.