Outsourcing to the Philippines simplified
Helping UK businesses overcome stagnant growth by
building high-performing offshore teams
- Flat monthly fees
- No hidden costs
- Fast onboarding
- UK-Philippine based leaders
Our Services
Access Philippine based qualified, talented and highly experienced software designers, web developers, engineers and marketers in the Philippines.
Access Philippine based qualified, talented and highly experienced accountants, bookkeepers, payroll support, accounts payable and accounts receivable officers.
Access Philippine based qualified, talented and highly experienced contact centre staff, 24/7 omni-channel customer support teams across voice, email and web chat, as well as other virtual customer-facing roles.
Access Philippine based qualified, talented and highly experienced back office and administrative talent, including IT support, data entry officers, logistics support and purchasing officers and field service schedulers.
Can we help your industry?
Archipelago BPO partners with businesses across multiple sectors including Consumer Services, Ecommerce, Marketing & Advertising, SaaS & Technology, Insurance, Financial Services, Hospitality, Healthcare, and IT.
We understand each industry has unique challenges and requirements, which is why our teams adapt their approach to match your specific needs.
By leveraging our Philippine talent pool and specialised knowledge, you can focus on core business growth while we handle the rest. Let’s explore how our outsourcing solutions can work for your industry.
The Archipelago BPO Process
Stage 1
We begin by understanding your unique business needs. During this phase, we identify the tasks you want to outsource and create a bespoke solution for your business.
Stage 2
We handpick skilled professionals from our extensive talent pool in the Philippines to match your requirements. All team members are fully vetted and trained to provide excellent service.
Stage 3
Your outsourced team integrates seamlessly into your business operations. We ensure that communication, workflows, and processes are aligned with your in-house team, maintaining a collaborative and productive environment.
Stage 4
We provide continuous monitoring, reporting, and quality assurance to ensure your team meets or exceeds your expectations. We’re always available to adjust the team’s structure or size as your business evolves.
Our Story
A personal mission to connect one archipelago to another.
At Archipelago BPO, we forge powerful connections between the archipelagos of the UK and the Philippines, uniting exceptional talent with ambitious British businesses. Our mission runs deeper than business; it’s deeply personal, born from the transformative impact Filipino culture had on our Managing Director, Alex.
Growing up in the Philippines, Alex was profoundly shaped by the Filipino ethoses of Bayanihan (community spirit) and Kapwa (shared identity). These principles, emphasising collective support, shared humanity and genuine connection formed the foundation of his character and business philosophy.
Today, Archipelago BPO represents Alex’s commitment to giving back to the culture that made him who he is. This isn’t merely outsourcing, it’s a passionate mission to create a bridge that honours the Philippines whilst empowering UK businesses to thrive.
When you partner with us, you’re joining a vision where business growth and cultural appreciation intertwine. Our clients save up to 60% per team member while gaining access to extraordinary talent across diverse functions.
As a social enterprise, we channel a percentage of profits to educational charities including the Tuloy Foundation and Children of the Dump further extending our commitment to nurturing opportunity in the Philippines.
This is your invitation to scale your business while participating in something meaningful, a partnership that not only transforms your operations but also changes lives.
Manila, Philippines
Archipelago BPO in the News
We’re honoured to be featured across National, Regional and Local publications. Discover our story and see how we’re leading the way in the BPO industry.
Sarah, CEO
“Partnering with Archipelago BPO transformed our business capabilities beyond what we thought possible. Their talent in the Philippines integrated seamlessly, bringing exceptional talent and fresh perspectives. What stands out most is how they’ve embodied both efficiency and cultural understanding, they’re not just an extension of our team, they’re a vital part of our growth story. The cost savings have been substantial, but the quality of work and dedication to our success is what truly makes this partnership invaluable.”
James, Operations Director
“As a financial services company with strict compliance requirements, we were initially hesitant about outsourcing. Archipelago BPO completely changed our perspective. Their team’s attention to detail, professional qualifications, and commitment to excellence exceeded our expectations. We’ve reduced operational costs by 55% while improving our service delivery times. Beyond the numbers, knowing our partnership supports educational initiatives in the Philippines adds a meaningful dimension to our business relationship that resonates with our entire company.”
Emily, Founder
“For a growing marketing agency like ours, finding skilled talent that understands our clients’ needs was always challenging, until we connected with Archipelago BPO. Their Filipino team members bring not only technical expertise but genuine creativity and enthusiasm to every project. They’ve become trusted collaborators who anticipate needs before we even express them. What began as a cost-saving measure has evolved into a competitive advantage. Alex’s personal connection to the Philippines shines through in how the company operates with integrity, cultural awareness, and genuine commitment to mutual success.”
