Our Story

Why did we start Archipelago BPO?

At Archipelago BPO, our story begins with a vision: to bridge global businesses with the exceptional, often overlooked talent of Southeast Asia. Born from a deep connection to the vibrant archipelagos of the Philippines and Indonesia, our roots lie in the diverse cultures and communities that make this region so unique. With this inspiration, we set out to create a company that not only delivers world-class outsourcing solutions but also provides meaningful opportunities for skilled professionals in Southeast Asia.

Our Managing Director, spent much of his childhood in Southeast Asia, gaining a deep appreciation for the hardworking people, rich cultures, and the incredible potential of the region. He saw firsthand the untapped talent that was waiting for the right opportunity to shine on the global stage. This experience, combined with a passion for business and technology, led to the launch of Archipelago BPO — a company built on the belief that outsourcing can do more than just lower costs; it can unlock potential and create real connections across borders.

Our values are empowerment, excellence, collaboration and cultural appreciation.

Alexander Giles - Managing Director

Why Southeast Asia?

The archipelagos of Southeast Asia, are home to an incredible, yet underutilised, talent pool. These regions boast a workforce that is not only tech-savvy and resourceful but also deeply committed to excellence. Many professionals in this part of the world possess the skills and expertise to thrive on the global stage but have yet to be fully recognised.

At Archipelago BPO, we are dedicated to unlocking this potential. By partnering with us, businesses gain access to Southeast Asia's wealth of talent, benefiting from cost-effective, high-quality outsourcing solutions. Whether it’s customer support, digital marketing, or back-office operations, our skilled professionals deliver world-class services that enhance productivity and efficiency.

For the workforce of Southeast Asia, we’re offering something even greater—a platform to showcase their abilities and contribute to businesses worldwide. We believe in empowering these talented individuals, providing them with opportunities to make a meaningful impact on a global scale.

Ready to partner with us?

Contact us today and discover how outsourcing through Archipelago BPO can transform your operations and elevate your business.